Shipping Policy
Shipping Time:
We strive to ship all orders as quickly as possible. Orders are shipped in the order they are received and in-stock items are shipped normally within 1 business day of receiving your order. Ground shipments within the continental US are generally received 2-5 business days from shipment date. Most items in stock ship from Las Vegas, NV.
We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. We are not responsible for shipping delays by the freight carrier.
Shipments unable to be delivered to address provided:
If carrier is unable to deliver to address provided we will not be held liable for return costs of shipping. Customer will be held liable for any reshipping cost.
If Item is returned to us due to address incorrect we will not refund shipping costs.
Under no circumstances can a customer redirect a shipment. Customer will be charged the cost of any charges if they do change an address.
International shipments:
Customer are responsible for any duties and customs costs. Customers using USPS will be held to following package progress. There are extreme delays. Our advice is to use UPS if you need the items shipped internationally. We will not return any shipping costs if the items are returned. We will not refund any money until items are returned and inspected.
Other shipping information:
Customers refusing a package will be charged for all shipping costs including return cost.
If you feel your shipping costs are too high, please contact us here.
Due to shopping carts not recognizing bulk purchases in certain instances, this will sometimes happen.
Returns and custom items
We will gladly accept the return of products within 2 days of delivered item received. The only exception to this policy is any custom produced or special cut products (casino cloth, foam, etc.) no returns on those items. We do not accept cancelations on any custom order once order is approved. We will inspect all items once returned, if used or damaged we will notify you and discuss your options. Customers are responsible for all return shipping cost. We will not refund our shipping cost.